A training needs analysis of the skills needed by the administrators to participate in the project was undertaken by the staff development team. The analysis determined the following skills as being essential:
- action research principles and research skills
- process mapping skills
- working as a member of a project team
- conducting meetings, chairing and minute taking
- use of the Moodle VLE for recording and sharing project activities internally
- writing and presenting business change proposals
- influencing and negotiating skills
- affecting change – both organisationally and individually
It was decided that administrators could opt in to personal development during the project, depending on their own perception of individual needs. However, with action research and process mapping skills being imperative, it was decided that a training session would be offered prior to the start of the project.
Action Research for Process Review and Enhancement in Higher Education 